Privacy Statement | EAB Wellness Studio

Privacy Statement
EAB Fitness and Wellness (referred to as "we," "us," or "our") is committed to protecting your privacy. This privacy statement explains how we collect, use, and safeguard your personal information when you use our website (www.eabfitnessandwellness.co.uk, or any successor website) and our services. We are compliant with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

What Information We Collect:
We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, and postal address.
Account Information: If you create an account on our website, we may collect your username, password, and other registration details.
Booking Information: When you book a service (e.g., sports therapy, massage, personal training, Pilates, Reiki, Reflexology), we collect details about the appointment, your health history relevant to the service, and any preferences you express.
Payment Information: If you make a purchase, we will collect your payment card details. Please note that payment processing is handled by secure, third-party providers, and we do not directly store your full payment card information on our servers.
Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. We may use cookies and similar technologies to collect this information (see "Cookies" section below).
Marketing Preferences: Information about your preferences for receiving marketing communications from us.
Health Information: (With your explicit consent) Details about your health, fitness levels, injuries, or medical conditions relevant to our services.

How We Use Your Information:
We use your personal information for the following purposes:

Providing and Managing Services: To provide the services you request, manage your bookings, and communicate with you about your appointments.
Account Management: To create and manage your account on our website.
Payment Processing: To process your payments for services.
Customer Support: To respond to your enquiries and provide customer support.
Marketing Communications: To send you promotional emails and newsletters about our services, special offers, and health and fitness tips (only with your consent, and you can opt-out at any time).
Website Improvement: To analyse website usage data and improve the functionality and content of our website.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information:
We may share your personal information with the following third parties:

Service Providers: We may share your information with trusted service providers who assist us with website hosting, payment processing, email marketing, and other essential functions. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
Therapists and Trainers: For the purpose of providing the services, we may share relevant health information with the therapist or trainer providing the service.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Security:
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

Using secure servers and encryption to protect your data.
Limiting access to your personal information to authorised personnel only.
Regularly reviewing our security practices.

Cookies:
We use cookies and similar technologies to collect website usage data. Cookies are small text files that are stored on your device. You can control cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Your Rights:
Under the UK GDPR, you have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
Right to Erasure: You have the right to request that we erase your personal information in certain circumstances (the "right to be forgotten").
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the email address below.

Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy statement or as required by law.

Contact Us:
If you have any questions or concerns about our privacy statement or our data practices, please contact us at: entirelyactivebodies@gmail.com

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy statement, or as required by

Contact Information: Your name, email address, phone number, and postal address.

Account Information: If you create an account on our website, we may collect your username, password, and other registration details.

Booking Information: When you book a service (e.g., sports therapy, massage, personal training, Pilates, Reiki, Reflexology), we collect details about the appointment, your health history relevant to the service, and any preferences you express.

Payment Information: If you make a purchase, we will collect your payment card details. Please note that payment processing is handled by secure, third-party providers, and we do not directly store your full payment card information on our servers.

Website Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. We may use cookies and similar technologies to collect this information (see "Cookies" section below).

Marketing Preferences: Information about your preferences for receiving marketing communications from us.

Health Information: (With your explicit consent) Details about your health, fitness levels, injuries, or medical conditions relevant to our services.

How We Use Your Information: We use your personal information for the following purposes:

Providing and Managing Services: To provide the services you request, manage your bookings, and communicate with you about your appointments.

Account Management: To create and manage your account on our website.

Payment Processing: To process your payments for services.

Customer Support: To respond to your enquiries and provide customer support.

Marketing Communications: To send you promotional emails and newsletters about our services, special offers, and health and fitness tips (only with your consent, and you can opt-out at any time).

Website Improvement: To analyse website usage data and improve the functionality and content of our website.

Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information: We may share your personal information with the following third parties:

Therapists and Trainers: For the purpose of providing the services, we may share relevant health information with the therapist or trainer providing the service.

Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Security: We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:

Using secure servers and encryption to protect your data.

Limiting access to your personal information to authorised personnel only.

Regularly reviewing our security practices.

Right to Access: You have the right to request access to the personal information we hold about you.

Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.

Right to Erasure: You have the right to request that we erase your personal information in certain circumstances (the "right to be forgotten").

Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.

Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

How We Use Your Information:
We use your personal information for the following purposes:

Sharing Your Information:
We may share your personal information with the following third parties:

Data Security:
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. These measures include: